Effective date: October 17, 2026
Last updated: October 18, 2026
Welcome to the Village. It takes a village to support a family through pregnancy, birth and beyond, and we are glad you are part of ours. These Village Partner Terms ("Village Terms") apply in addition to our Terms and Conditions (the "General Terms") and our Privacy Policy. Together, they are "these terms." If these Village Terms conflict with the General Terms, these Village Terms control for your listing and partner plan.
1. Who these terms are for
These Village Terms apply to businesses, organizations and supporters who list on the Hub and are not licensed clinical providers (each, a "Village Partner"), for example wellness practitioners, fitness and yoga instructors, photographers, product makers and retailers, meal and postpartum support services, childcare and education services, community groups, nonprofits and other supporters. Licensed or certified clinical providers use the Clinical Partner Terms. If you are not sure which terms fit you, ask us at info@mybumphub.com.
2. Verification before you are listed
We verify your identity and business before your listing goes live, and we re-check periodically, at least annually. Depending on what you offer, our checks may include your government-issued ID; your business registration or nonprofit status; your insurance, where relevant to your services or products; and references. If you list any license or certification, we verify that too, with the issuing body or public registry.
You agree to give us accurate copies of the documents we ask for and you authorize us to check public registries and contact the organizations that issued your documents to verify your information. We may decline or delay a listing until verification is complete.
Verification is a check of documents and registries at a point in time. It is not a guarantee of the quality of your products or services, and we will not describe it that way.
Your ID check through Stripe Identity is your first step. After you apply or pay, we email you a link to your check, as described in Section 6 of the General Terms and Section 3 of our Privacy Policy. Your listing goes live, and you get access to the village and your Partner Tier features, only after you pass your ID check and our credential and other verification checks are complete. Paying before then does not give you access. If verification, including your ID check, cannot be completed within 30 days after you pay, the full refund in Section 10.6 applies.
3. Keeping your information current
You must keep your business information, and any license, certification or insurance you list, current and valid while you are listed. Tell us in writing at info@mybumphub.com promptly if anything you listed expires, lapses, is suspended or changes, or if your business closes or changes hands. If something cannot be confirmed, we may suspend or remove your listing until it is fixed. Suspension does not pause or refund your partner plan (see Section 10.6).
4. No medical claims and no holding out as licensed
Village Partners support families in many wonderful ways, but not as licensed clinicians. You agree that you will not:
- Diagnose, treat or claim to cure or prevent any medical condition, or offer services that require a license you do not hold.
- Call yourself, or imply that you are, a licensed or certified health care provider, or use a protected title (for example, "midwife," "nurse" or "lactation consultant," where your state restricts it) unless you hold that credential and we have verified it.
- Tell families to skip, delay or replace care from their provider.
- Make health claims about any product or service unless they are truthful and backed by competent and reliable scientific evidence.
Where it fits, please remind families to check with their provider.
5. Truthful advertising
Your profile, offers and anything you post must be truthful, not misleading and fair, and must follow the FTC Act, the FTC's Endorsement Guides (including disclosing paid or incentivized reviews and endorsements), and state consumer protection and advertising laws. Prices, discounts and offers must be accurate and honored as stated. You may say that you are verified on My Bump Hub only in the way we describe it, with the date of our most recent check, and only while your listing is active. You may say that you are ID verified on My Bump Hub only while your badge is showing. Do not say or imply that Stripe verified, approved or endorses you or your services, and do not use Stripe's name or logo to promote your listing.
6. Your products, services and customers
Any sale, booking or service between you and a family is solely between you and them. You are responsible for your products and services, including safety, recalls, labeling, warranties, refunds to your own customers, taxes and any permits or licenses your business needs. Products for pregnancy, babies and children must meet all applicable safety rules (for example, Consumer Product Safety Commission requirements for infant and children's products).
7. Insurance where relevant
If your services involve physical contact, classes, care of children, food, or products used on the body or by babies, you must carry general liability insurance, and product liability insurance for products, in amounts customary for your business and of at least $1,000,000 per occurrence, and show us proof when asked.
8. Health information
Do not use any Hub contact form, messaging or email feature to collect or send detailed health information about families. If your business collects health-related information directly, you are responsible for your own privacy notices and legal compliance.
9. Your profile and our license to publish it
9.1 Accurate information
You agree that everything you submit, including your name, business name, bio, services, service area, credentials, pricing, photos and videos, is true, current and not misleading, and that you will update it promptly if it changes. You may not claim credentials, licenses, affiliations or results you do not have.
9.2 Permission to publish your profile
When you submit a profile and check the box authorizing My Bump Hub to publish it, you give My Bump Hub a non-exclusive, royalty-free, worldwide license to host, store, copy, display, publish, format, resize and distribute the name, business name, bio, services, photos, logos, video links and other content you submit (your "Profile Content") on the Hub and in materials that promote the Hub, such as our social media, emails and partner directories. This license lasts while your listing is active and for a reasonable time afterward to remove it from our systems and materials, except that we do not have to recall printed materials or posts already published before you asked us to remove your listing.
You confirm that you own or have permission to use all Profile Content, including any photos of other people and any music or images in your videos, and that our use of it as allowed here will not violate anyone's rights.
9.3 Our right to review, edit and remove listings
We review listings as part of verification. We may format, shorten or lightly edit Profile Content for clarity, length or consistency, and we may decline, suspend or remove any listing at any time, including if verification cannot be completed or lapses, or if we believe the listing is inaccurate, violates these terms or creates risk for families or for the Hub. You may ask us to remove your listing at any time by contacting info@mybumphub.com.
10. Partner Tier plans, renewal, cancellation and no refunds
You may buy a paid Village Partner plan (a "Partner Tier"). The features and price for each Partner Tier are described on the page where you buy it. We want the way your plan works to be clear and fair, so here it is in plain language.
10.1 Partner Tiers are annual plans, and you choose whether to renew
Every Partner Tier is an annual plan. You pay for one year at a time, and your plan does not renew automatically. Before your paid year ends, we will email you to let you know it is time to renew, with the price, the renewal deadline and a link to pay. If you renew by the deadline, your plan continues for another year. If you do not renew by the deadline, your plan is not renewed and your listing comes down at the end of your paid year. We will never charge you for a renewal unless you choose to pay for it, or unless you first agree in writing to automatic renewal (see Section 10.11).
Once you are verified and your listing goes live, you get full access to all the features and services included in your Partner Tier for the full paid year, subject to these Terms.
10.2 Your price
- Founding and existing partners. If you were a founding or existing partner before October 17, 2026, your annual price is locked at the same price you pay today for three (3) annual renewals, counted from your first renewal after October 17, 2026. After those three renewals, you can keep renewing each year at the then-current price, and we will tell you ahead of time about any change (see Section 10.4).
- New partners. If you join on or after October 17, 2026, you pay the current price shown at checkout for your first year. After that, you can renew each year at the then-current price. If your renewal price will be different from what you paid the year before, we will tell you before you renew (see Section 10.4).
- Currency and taxes. Prices are in U.S. dollars. You are responsible for any applicable taxes, which will be shown at checkout where they apply.
10.3 Checkout and your agreement
Partner Tiers are purchased through the checkout of our third-party payment processors (currently PayPal, with Stripe coming soon). Before you pay, our pricing page shows the tier, the annual price, that the plan is for one year and that we will email you before your year ends to renew, how to reach us, that you get a full refund if we cannot verify you, and that once you are verified all payments are final and non-refundable. By paying, you agree to these Terms. Where our checkout asks you to check a box agreeing to these Terms, including any automatic renewal terms, you must check it before you can pay, and we keep a record of the date and time you accepted and the version of the Terms shown to you, together with your checkout record.
You pay upfront, and your listing goes live after verification. You pay the annual price when you buy. Your listing goes live only after we complete verification (see the verification section above). Payment does not give you access to the village, your listing or any Partner Tier features until your ID check through Stripe Identity and our other verification checks are complete. We aim to finish verification within 5 business days after we receive everything we need from you. Your paid year starts on the date your listing goes live, and your renewal date is one year after that. (If you are a founding or existing partner who is already verified and live, your paid year starts on the date you are charged.) If we cannot complete your verification, we will refund your payment in full (see Section 10.6).
After you buy, we will email you a confirmation that repeats the key terms: your tier, the price, that your plan is for one year and does not renew automatically, the date your paid year ends, that you get a full refund if we cannot verify you, and that once you are verified all payments are non-refundable, with a link to these Terms.
10.4 Renewal reminders and notice of changes
- Renewal alerts. We will email you about 30 days before your paid year ends, again about 7 days before, and a final notice on the renewal deadline. Each alert tells you your tier, your renewal price, the renewal deadline, how to renew and what happens if you do not. Your renewal deadline is the last day of your paid year.
- Price changes. If your renewal price is going to change, we will email you at least 15 days and no more than 30 days before the new price takes effect, with instructions on how to cancel. If you renew yourself, the price we show you in your renewal notice is the price you pay, and you can simply choose not to renew. If you have moved to automatic renewal (see Section 10.11), where the law requires it, we will either ask for your consent to the new price before charging it, or let you cancel within 14 days after the first charge at the new price and refund the unused part of your term. Founding and existing partners will not see a price change during their three (3) price-locked renewals.
- Other important changes. If we make a material change to how your Partner Tier renews or is billed, we will give you clear notice ahead of time, with instructions on how to cancel.
10.5 Choosing not to renew, and how to cancel
You never have to do anything to stop a renewal. If you do not renew by the deadline, your plan simply ends at the end of your paid year, and you will not be charged again.
If you would like us to stop sending renewal alerts, or to end your plan early, email info@mybumphub.com from the email address you used to sign up. You do not need to call or talk to anyone. Ending your plan early does not give you a refund for your current paid year (see Section 10.6). We will confirm by email.
10.6 All sales are final: no refunds
IF WE CANNOT VERIFY YOU, WE WILL REFUND YOU IN FULL. ONCE YOU ARE VERIFIED, ALL PARTNER TIER PAYMENTS ARE FINAL AND NON-REFUNDABLE.
Full refund if verification cannot be completed. If you do not pass verification, or we are unable to complete it (for example, because a credential cannot be confirmed or you do not send the documents we need within 30 days after you pay), we will refund your payment in full and your listing will not go live.
After you are verified, all sales are final. When you pay for a year, you are paying for the full year, much like a season pass or park admission. This means:
- No refund for the current term. We do not refund any part of a year you have paid for, including the first year and every renewal year.
- No refund if you stop partway through your year. Choosing not to renew, or asking us to end your plan early, does not give you a full, partial or prorated refund for your current paid year. Unless you ask us to remove your listing sooner, you keep full access until your paid year ends.
- No refund based on results or satisfaction. We do not give refunds based on how many clicks, views, leads, inquiries or bookings your listing gets, or because you are not satisfied with the results.
The only exceptions are (1) the full refund above if we cannot complete your initial verification, (2) where the law requires a refund, and (3) our own billing mistakes. If we charge you in error, for example a duplicate charge, a charge after your cancellation took effect, or a charge for the wrong amount, we will refund that charge once we confirm the mistake. If New York law requires a prorated refund after a price increase, as described in Section 10.4, we will follow it. To report a billing mistake, email info@mybumphub.com.
10.7 No guarantee of results
A Partner Tier gives you access to the features and services included in your tier. We do not promise or guarantee any particular results. We do not guarantee any number of clicks, views, leads, inquiries, bookings, clients or revenue, any ranking or placement in search results or on any page, or any other business outcome. Results depend on many things outside our control, such as what families are looking for, where they live and the information in your listing.
10.8 Payment processing
Payments are processed by our third-party payment processors (currently PayPal, with Stripe coming soon). Our payment processors receive your payment card or account details directly. We do not receive or store your full card number. Each processor handles payment information under its own terms and privacy policy. If you have agreed to automatic renewal and a renewal charge does not go through, we will contact you to update your payment method, and we may end your Partner Tier at the end of your paid year if payment is not completed.
10.9 What a Partner Tier is not
A Partner Tier may give you added visibility or features. It does not guarantee results (see Section 10.7). Buying a tier does not change or speed up verification. Every partner goes through the same verification checks whatever tier they choose, and a paid tier is not a recommendation for any family's particular needs. Paid placements will be clearly labeled, for example as Featured or Sponsored, where required.
10.10 Removal
If we remove a listing because you violated these Terms, or because a credential lapsed, was restricted or could not be re-verified after you were first verified, we do not have to refund any fees, except where the law requires it.
10.11 Moving to automatic renewal
We may invite you to move your plan to automatic renewal by card. If we do, we will email you the terms, the price, how to cancel and a deadline to agree. Your plan moves to automatic renewal only if you agree by checking a box and adding a card at our secure checkout. We will not charge your card until your current paid year ends. If you do not agree by the deadline, your plan will not be renewed, and your listing will stay up until the end of your current paid year and then come down. We will never remove your listing partway through a year you have paid for because you did not agree to automatic renewal.
11. Ending your listing
You can ask us to remove your listing at any time. If you ask us to remove your listing, your plan ends too, and you will not get renewal alerts. Removing your listing early does not give you a refund for your current paid year (see Section 10.6). We may suspend or end your listing as described in Sections 3 and 9.3. Sections that by their nature should continue (such as the profile license for materials already published, the no-refund terms, indemnity and dispute resolution) continue after your listing ends.
12. Indemnity and the General Terms
The General Terms, including the disclaimers, limitation of liability, indemnity and dispute resolution sections, apply to you as a Village Partner. You agree to defend, indemnify and hold harmless My Bump Hub from claims arising from your products and services, your advertising and claims, any claim that you held yourself out as licensed, and your dealings with families.
13. Contact us
Questions about these Village Terms? We are happy to help.
My Bump My Baby LLC, doing business as My Bump Hub
Email: info@mybumphub.com
Mail: 290 Madison Ave, New York, NY 10017